Useful Services

Here you can find details of useful services for young people and adults, locally and nationally. 

You have the right to be safe and to access services. 

There are people and services out there that can support you.

Anna Freud

National Centre for Children and Families 

The service aims to build resilience and support children, young people and families in distress. 

Awtistiaeth Cymru - National Autism Team

Tel:  01352 702090


The national autism site for Wales.  


Helpline  0808 801 0677   


Beat is the UK’s charity supporting anyone affected by eating disorders or difficulties with food, weight and shape.


Free and confidential sexual health services for people under 25.  Brook is the only charity to offer both clinical sexual health, education and wellbeing services for young people, plus training and support.

Bish – Sexual Health

A guide for over 14s to relationships, sex, love, bodies, safe sex, consent, masturbation, porn and more.

Child and Adolescent Mental Health Service (CAMHs)

Click the link to access CAMHS resources to help support your mental health and well-being.  

Child Bereavement UK

Tel:  0800 02 888 40

We help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves.


Tel:  0800 1111

Helpline for children and young people

C Card Scheme North Wales

Fon/Tel:  01248 298904   


Condom distribution scheme for North Wales

Disrespect Nobody

The Disrespect Nobody campaign helps prevent young people from becoming perpetrators and victims of abusive relationships. 

Family Lives

Free confidential helpline: 0808 800 2222

Confidential advice, information and support on any aspect of parenting and family life via the helpline and live chat.  


Tel:  0300 123 6600


Text:  82111 – Text a question

Friendly confidential honest information about drugs.


Resources on relationships and sexual health.


National Helpline for LGBT victims and survivors of Abuse and violence:  

0800 999 5428


Supporting LGBT+ people who are victims of abuse.

Karma Nirvana

Tel:  0800 5 999 247


Offer practical and emotional support for victims and survivors of honour based abuse, forced marriage and domestic abuse.

Lucy Faithful Foundation

Tel:  0808 1000 900  Confidential helpline

The Lucy Faithful Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.


Tel:  0808 801 0400

Mermaids supports gender-diverse children and young people, as well as their families and professionals involved in their care.

Mind Wales


Infoline:  0300 123 3393

‘Making mental health an everyday priority’.  Information, advice and referral to local services.

National Online Safety Team

Helping schools meet their statutory safeguarding and curriculum requirements. Click on ‘Guides’ for informative young-people-friendly posters about online safety.

Papyrus – Prevention of Young Suicide

HOPELINEUK: 0800 068 41 41 

Papyrus UK Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.  

RASASC – Rape & Sexual Abuse Support Centre North Wales 

Helpline:  0808 80 10 800

Rape and Sexual Abuse Support Centre North Wales provides information, specialist support and therapy to anyone aged 3 and over who has experienced any kind of sexual abuse or violence. 


Freephone 116 123 - 24 hours a day, 365 days a year

Email or talk to the Samaritans about anything that is worrying you.

Sexual Assault Referral Centre (SARC) - Amethyst     

Amethyst has a range of specially trained professionals to provide help, support and information to adults, children and young people who have experienced sexual violence.

Sexual Health Services – 

Betsi Cadwaladr University Health Board 


For sexual health and wellbeing support and advice such as contraception, STI screening, HIV services, pregnancy choices and more.

Sexual Health Wales (previously Frisky Wales)

Sexual health information, free Test and Post home testing for sexually transmitted infections (STIs), order free condoms by post


National Sexual Health Helpline

0300 123 7123

Website and helpline run by the Department for Health and Social Care.  Advice about contraception, pregnancy, STIs and pleasure.

Stonewall Cymru  

A charity campaigning for LGBTQ+ rights and freedoms. 

Substance misuse – Be Di’r Sgor 

(Ynys Mon & Gwynedd)

The Be Di'r Sgôr programme is a multi-agency program designed to try to tackle the increasing concern of underage drinking, and the negative effects of drinking on young people and the communities in which they live.

Switchboard – the LGBT+ helpline

Tel: 0800 0119 100 (freephone 10am - 10pm)   

For people who are lesbian, gay, bisexual, transgender, or other identities (LGBT+).

The Mix – Essential support for under 25s

Tel:  0808 808 4994

The Mix is a support service for young people. Advice and support from mental health to money, from homelessness to finding a job, from break-ups to drugs. 

Think U Know - CEOP Education

A guide to internet safety and safe surfing of the web for young people and families.

Welsh Women’s Aid

Live Fear Free Helpline:  0808 80 10 800 24hr Freephone Helpline

Text:  07860 077333

National charity in Wales working to end violence against women and girls in all its forms.  Confidential information, advice or support around domestic abuse, sexual violence or violence against women. 

Young Carers North Wales 

North Wales Young Carers support young carers across North Wales in three key areas; school holiday respite programmes, individual & group support and working with schools/colleges to provide specialised support.

Young Minds - The voice for young people’s mental health and wellbeing

Parents Helpline 0808 802 5544 (Mon – Fri 9.30am – 4pm)

Text Line  If you are a young person struggling to cope, text YM to 85258, free 24/7 support. All texts are answered by trained volunteers, with support from experienced clinical supervisors.

The UK’s leading charity committed to improving the wellbeing and mental health of children and young people.