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resources 

Free Resources and Useful Services

Useful Services

Here you can find details of useful services for young people and adults, locally and nationally. 

You have the right to be safe and to access services. There are people and services out there that can support you.

Anna Freud (National Centre for Children and Families)

The service aims to build resilience and support children, young people and families in distress.

Beat

Beat is the UK’s charity supporting anyone affected by eating disorders or difficulties with food, weight and shape.

Helpline: 0808 801 0677; Email: help@beateatingdisorders.org.uk

Bish – Sexual Health

A guide for over 14s to relationships, sex, love, bodies, safe sex, consent, masturbation, porn and more.

Child Bereavement UK

We help children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves.

Tel: 0800 02 888 40

C Card Scheme North Wales

Condom distribution scheme for North Wales.

Tel: 01248 298904; Email: ccard@sexeducationcompany.org

Family Lives

Confidential advice, information and support on any aspect of parenting and family life via the helpline and live chat.

Helpline: 0808 800 2222

FPA

Resources on relationships and sexual health.

Karma Nirvana

Offer practical and emotional support for victims and survivors of honour based abuse, forced marriage and domestic abuse.

Tel: 0800 5 999 247; Email: info@karmanirvana.org.uk

Mermaids

Mermaids supports gender-diverse children and young people, as well as their families and professionals involved in their care.

Tel: 0808 801 0400

National Online Safety

Helping schools meet their statutory safeguarding and curriculum requirements. Click on ‘Guides’ for informative young-people-friendly posters about online safety.

RASASC – Rape & Sexual Abuse Support Centre North Wales

Provides information, specialist support and therapy to anyone aged 3 and over who has experienced any kind of sexual abuse or violence.

Helpline: 0808 80 10 800

Sexual Assault Referral Centre (SARC) - Amethyst (BCUHB)

Amethyst has specially trained professionals to provide help, support and information to adults, children and young people who have experienced sexual violence.

Sexual Health Wales (previously Frisky Wales)

Sexual health information, free Test and Post home testing for STIs, and free condoms by post (including finding local Community Test & Post Kit providers).

Stonewall Cymru

A charity campaigning for LGBTQ+ rights and freedoms.

Switchboard – the LGBT+ helpline

For people who are lesbian, gay, bisexual, transgender, or other identities (LGBT+).

Tel: 0800 0119 100 (freephone, 10am–10pm)

Thinkuknow - CEOP Education

A guide to internet safety and safe surfing of the web for young people and families.

Young Carers North Wales

Support for young carers across North Wales including school holiday respite programmes, individual & group support, and support for schools/colleges.

Awtistiaeth Cymru - National Autism Team

The national autism site for Wales.

Tel: 01352 702090; Email: NW.IAS@flintshire.gov.uk

Brook

Free and confidential sexual health services for people under 25. Brook offers clinical sexual health, education and wellbeing services for young people, plus training and support.

Child and Adolescent Mental Health Service (CAMHs) Resources

Click the link to access CAMHS resources to help support your mental health and well-being.

Childline

Helpline for children and young people.

Tel: 0800 1111

Disrespect Nobody

The Disrespect Nobody campaign helps prevent young people from becoming perpetrators and victims of abusive relationships.

FRANK (Talk to Frank)

Friendly confidential honest information about drugs.

Tel: 0300 123 6600; Email: frank@talktofrank.com; Text: 82111

Galop

Supporting LGBT+ people who are victims of abuse.

Helpline: 0800 999 5428; Email: help@galop.org

Lucy Faithfull Foundation

The Lucy Faithfull Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.

Confidential helpline: 0808 1000 900

Mind Wales

‘Making mental health an everyday priority’. Information, advice and referral to local services.

Infoline: 0300 123 3393; Email: info@mind.org.uk

Papyrus – Prevention of Young Suicide

Papyrus UK is dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

HOPELINEUK: 0800 068 41 41

Samaritans

Talk to the Samaritans about anything that is worrying you.

Freephone: 116 123 (24/7)

Sexual Health Services – Betsi Cadwaladr University Health Board

Sexual health and wellbeing support and advice such as contraception, STI screening, HIV services, pregnancy choices and more.

Shore

A safe space for teenagers worried about sexual behaviour. Advice pages and anonymous email service provide a confidential and safe space to learn about a range of topics and get answers to questions.

Substance misuse – Be Di’r Sgôr (Ynys Môn & Gwynedd)

A multi-agency programme designed to tackle underage drinking and the negative effects of drinking on young people and their communities.

The Mix – Essential support for under 25s

Advice and support for young people, from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Tel: 0808 808 4994

Welsh Women’s Aid

National charity in Wales working to end violence against women and girls in all its forms. Confidential information, advice or support around domestic abuse, sexual violence or violence against women.

Live Fear Free Helpline: 0808 80 10 800 (24hr); Text: 07860 077333

YoungMinds

The UK’s leading charity committed to improving the wellbeing and mental health of children and young people.

Parents Helpline: 0808 802 5544 (Mon–Fri 9:30am–4pm); Text Line: text YM to 85258 (24/7)

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