privacy policy

Last updated: June 2026

Sex Education Company / Cwmni Addysg Rhyw respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make an enquiry, book or attend training, or engage with our services, projects or resources.

Sex Education Company / Cwmni Addysg Rhyw is a social enterprise delivering relationships and sex education training, services and projects.

Contact details

Sex Education Company / Cwmni Addysg Rhyw
Llyfrgell Bethesda Library
Ffordd Coetmor
Bethesda
LL57 3DP

Email: contact@sexeducationcompany.org
Telephone: 01248 298904
Website: www.sexeducationcompany.org

Information we collect

We may collect and process personal information that you provide to us directly, including:

your name
email address
telephone number
organisation, school, service or workplace
job title or role
details of your enquiry
training, booking or attendance information
information you provide when requesting resources, support, training or project involvement
any other information you choose to send to us

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited and how you interact with the website. This may be collected through cookies, website analytics or similar technologies.

How we collect information

We may collect information when you:

contact us by email, telephone, website form or social media
submit an enquiry through the website
book or enquire about training
attend a course, workshop or event
request resources or information
take part in one of our services or projects
communicate with us as a parent, carer, professional, young person, organisation or partner agency
use our website or click links to external platforms

How we use your information

We use personal information to:

respond to enquiries and messages
provide information about our training, services, resources and projects
manage course bookings, attendance and related administration
deliver training, education, consultancy, project work or support
communicate with professionals, parents, carers, partner organisations and service users
maintain appropriate records of our work
manage safeguarding responsibilities where necessary
improve our website, services and communications
meet legal, regulatory, contractual, safeguarding, insurance or funding requirements

Website forms and enquiries

If you contact us through the website, we will use the information you provide to respond to your enquiry and deal with your request.

Please avoid including highly sensitive personal information in website forms or emails unless it is necessary for your enquiry. If you do provide sensitive information, we will handle it carefully and only use it for the purpose for which it was provided, unless we are required or permitted to use it for another lawful reason, such as safeguarding.

Training bookings and external platforms

Some training, course or booking information may be handled through external booking platforms or linked websites. If you click a link to an external booking page, training platform, resource site or social media platform, the privacy policy and terms of that external service will also apply.

We are not responsible for the privacy practices of external websites, but we encourage you to read their privacy information before submitting personal information.

Special category and sensitive information

Because of the nature of our work in relationships and sex education, some enquiries or service interactions may involve sensitive personal information. This may include information about health, relationships, sex, sexuality, personal circumstances, vulnerability, additional needs, safeguarding concerns or experiences of harm.

Where we process this type of information, we will only do so where there is a lawful reason and, where required, an additional condition under data protection law. This may include explicit consent, safeguarding obligations, substantial public interest, legal obligations, or where processing is necessary to provide appropriate support, training or services.

We will only collect sensitive information where it is necessary and relevant to the work being carried out.

Children and young people

Our work may involve children, young people, parents, carers, schools, professionals and partner organisations.

Where we process information relating to children or young people, we will take extra care to protect their privacy and best interests. We will only use information where necessary for the relevant service, project, training, safeguarding purpose or legal requirement.

Where appropriate, information may be provided by parents, carers, schools, health services, youth services, local authorities or other partner organisations. We expect partner organisations to share information with us lawfully and appropriately.

Safeguarding

If information shared with us raises a safeguarding concern, we may need to share relevant information with appropriate professionals, organisations or authorities. This may include schools, health services, social care, safeguarding leads, local authorities, police or other relevant agencies.

Where possible, we will explain what information needs to be shared and why. However, in some circumstances, we may need to share information without consent where this is necessary to protect a child, young person, adult at risk or another person from harm, or where we are legally required to do so.

Lawful basis for using personal information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on one or more of the following:

Consent — where you have given clear permission for us to use your information for a specific purpose.

Contract — where processing is necessary to provide a service, course, booking or agreement with you or your organisation.

Legitimate interests — where we use information in a way that is reasonably necessary for running our organisation, responding to enquiries, managing services, maintaining relationships, improving our work and protecting our organisation, provided your rights and interests do not override those interests.

Legal obligation — where we need to use information to comply with the law.

Vital interests — where processing is necessary to protect someone’s life or safety.

Public task or substantial public interest — where applicable to safeguarding, support work, education, health, social care or partnership working.

Who we share information with

We do not sell your personal information.

We may share personal information where necessary with:

staff, associates, trainers or contractors working with us
schools, colleges, health services, youth services, local authorities or partner organisations involved in relevant services or projects
training, course or booking platform providers
website, hosting, email, IT and cloud service providers
professional advisers, such as accountants, insurers or legal advisers
funders, commissioners or reporting bodies, where appropriate and usually in anonymised or aggregated form
safeguarding professionals, local authorities, police, social care or health professionals where necessary
regulators, public authorities or legal bodies where required by law

Where we use third-party service providers, we expect them to handle personal information securely and only for the purposes instructed.

Website platform and hosting

Our website is built using Wix. Wix may process certain technical information, website usage data, form submissions and related website information as part of providing the website platform, hosting, security and functionality.

Cookies and analytics

Our website may use cookies and similar technologies to make the site work properly, improve performance, support security and understand how visitors use the website.

Some cookies are essential for the website to function. Others, such as analytics or performance cookies, may only be used where consent is required and has been provided.

You can manage or disable cookies through your browser settings. If a cookie banner or cookie preference tool is available on our website, you can use it to manage your choices.

Social media

Our website may include links to social media platforms such as Instagram, Facebook, LinkedIn or TikTok.

If you click through to these platforms or interact with our social media pages, those platforms may collect and process your information in accordance with their own privacy policies. We are not responsible for the privacy practices of social media platforms.

Email communications

If you contact us by email, we will use your email address and any information you provide to respond to your message and manage the matter you have contacted us about.

We may also use email to send information relating to training, bookings, resources, services, projects or ongoing professional communications. We will not send you unrelated marketing emails without an appropriate lawful basis.

How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected.

The length of time will depend on the type of information and the reason it was collected. For example:

general website enquiries may be kept for a reasonable period to allow us to respond and manage follow-up communication
training and booking records may be kept for administration, attendance, financial, insurance or reporting purposes
project and service records may be kept for the duration of the work and for a reasonable period afterwards
financial and accounting records may be kept for the period required by law
safeguarding records may be kept for longer where necessary to protect individuals, meet safeguarding obligations or comply with legal or professional requirements

When information is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.

How we protect information

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

This includes limiting access to personal information to those who need it, using appropriate digital systems, and taking care when handling sensitive or safeguarding-related information.

No website, email system or online transmission can be guaranteed to be completely secure, so please take care when sending sensitive information electronically.

International transfers

Some of the digital services we use, such as website, email, cloud, analytics, booking or social media platforms, may process information outside the United Kingdom.

Where this happens, we expect appropriate safeguards to be in place to protect personal information in accordance with applicable data protection law.

Your rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

access the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your information in certain circumstances
ask us to restrict how we use your information
object to certain types of processing
ask for your information to be transferred to another organisation in certain circumstances
withdraw consent where we rely on consent

To exercise your rights, please contact us using the details below:

Email: contact@sexeducationcompany.org
Telephone: 01248 298904

We may need to verify your identity before responding to a request.

Complaints

If you have any concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations or how we handle personal information.

The latest version will be available on this website.